Airtel — unable to recharge prepaid mobile after porting

Airtel — unable to recharge prepaid mobile after porting

A aravvinndd from Delhi, Delhi

I recently ported my kerala jio prepaid to kerala airtel prepaid. Porting was done on 3rd november 22:15. Ever since porting i am totally unable to recharge my mobile number. Attempts through my airtel app (And payments bank), paytm, online, e-recharge all in vain. Complained with airtel customer care many times with no help at all. Each time "it will be resolved within 24 hours". I deeply regret moving to airtel. Unable to make calls, use internet. My mobile is now just an incoming call number. Work and personal wise affected big time. Airtel is one of the worst companies. Was this information helpful? No (0) Yes (0)
Airtel customer support has been notified about the posted complaint. Nov 08, 2017 Updated by aravvinndd Went to airtel store again, it is like a loop. They've now sent another email. Same story, wait for 24 hours. Nov 10, 2017 Updated by aravvinndd Update - For last 7 days daily the conversation is the same. Me calling up their customer care, they saying wait for 24 hours we have escalated this. In my view, Airtel is the worst company in the world. I am still unable to recharge my number and it is as good as useless as I can only receive calls.
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