[Resolved] Airtel — Unable to refund 300/- back after MNP postpaid rejection | |||
Dear Sir, My name is Shivakumar Sunkar, with the below mentioned person, applied to postpaid connection via MNP on Feb 11th with all the required documents after getting rejected for 3 times before. One customer executive of Airtel named Jalani or Jilani(Phone No. [protected]) called me and said that he'll be converting to postpaid for sure this time. On Feb-11th-2014, he sent one person to BanjaraHills road no.12 to collect all the required documents, written my details in a notebook and gave one Airtel postpaid micro SIM. (Micro Sim No.[protected]H-2). As he asked for security deposit, i have given 300/-. Later he called and said that in 15days it will get converted to postpaid. Also he had given assurance to refund the entire money if it gets rejected. And this time also application got rejected. As i was calling him since many days, his number is getting switched off. So please let me know how and where i can get may money back and return this SIM. Later Airtel representative called me and said that he is helpless. They has to know and to track using micro sim number from where they has processed my application. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 06 May 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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