Airtel — unable to subscribe to 448 plan using account talktime balance | |||||
I have been using airtel connection since 2003. I have a balance of 900+ in my acct, but some how not able to use it to recharge for 448 offer package. I tried to recharge the offer options (448, 499, 199, etc) using my account balance today, but was not successful in doing the same. It said there is a technical error and to contact customer care. I approached the customer care and they informed me that due to government regularisations we cannot use acct balance to recharge for offer recharge options. When i asked for such terms and conditions, they were un able to provide any proofs. The company is stooped to such a low trying to burgle their customers now. It is time to go for jio connection via mnp. Was this information helpful? | |||||
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Airtel customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
There is an unidentifiable number in prepaid mobile number [protected]. The number is[protected] can you please tell me to whom this number belongs and amount of ₹2.5 & ₹1.5 was deducted in the bill.
I was also charged ₹99 for IR99 product which I haven’t requested.
I was also charged ₹99 for IR99 product which I haven’t requested.
Your company not provide best network in our village and we not get best offers
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2. By Whom Order Airtel Open my AIrtel BANKING ACCOUNT.The day when the company itself open my account the problem starts in my regular banking.Please do needful other wise more problems occurs.