Airtel — Unable to upgrade speed to 200Mbps in my area

Address:

Chennai

Complaint number:[protected]

Requested for broadband speed upgrade since long time back. But customer care could not do so and says only 100 mbps is feasible in my area. Any request for local area server upgrade is not acknowledged. The local vendor and the Airtel manager says that it is not profitable to upgrade the servers to enable 200 Mbps. This is unfair for a paying customer. I am currently in 100 Mbps paying 799 Rs. I am unable to take advantage of paying little more and subscribing to higher speed and also convert to one airtel plan. I guess Airtel's 200Mpbs and higher speed advertisements are only in paper and in real not available.

Sad.