Airtel — unauthorised deducion from mobile calltime

raveendran.p

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

My pre paid mobile [protected] received two messages at 01.37 am and 11.36 am stating video store service have been renewed and deducted rs.35/- each. The said deduction of rs 70/- from my account is unauthorised and do the needful to recharge the amounts to my account with immediate effect Raveendran.p

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Raveendran,

This is with reference to your post dated 23 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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