Airtel — unauthorised deduction from mobile balance

On 5.9.18 an amount of rs.50.00 was deducted for a service fun games which was never opted. Immediately sms to stop was sent to airtel which the was acknowledged by airtel on 8.9.18.

Again rs.35 is deducted on 5.10.18 for a service which i did not put for. Why?

Pls stop any such services and ensure that such unjustified deduction does not happen in future.

Kindly arrange to refund rs.35 immediately to mobile balance.

H p singh, jamshedpur.
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Airtel customer support has been notified about the posted complaint.
Oct 08, 2018
Updated by hpsinghraj
Reminder
Hello Airtel team,

Pls resolve my complaint and confirm in next 24 hours.
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