Airtel — unauthorised deductions for services not required

I have re-charged my mobile phone on two occasions at short intervals recently. You have, on your own, dragged me into the so called services, i. E classy and glam videos and gamepind services and charged me without my consent. Thereby i have lost a good amount against my balance which now stands at a very low level. It is not unfair on your part to debit my a/c for such services, wherein i am not interested, without my consent.. I use my mobile phone (Being an 85 year old senior citizen) only to communicate with friends and relatives.in future please do not deduct any amount for such games which i do not and would not wish to take part in. If you do so, i will be compelled to come out of airtel, with which, not one or two but many years, i and the members of my family, are related.