[Resolved] Airtel — Unauthorized deduction of balance from main account | |||||
Please note that my mobile number ( my father number)[protected] was recharged with rs 9 to get 35 mb internet for 1 day. I received an sms from airtel that I have 10 mb remaining in my account, so Stopped using my internet and checked my balance by dialing *123*11# and found out that still I am remaining 1 mb. But found out that my mobile balance was deducted by 17 rs after deduction balance was 165 before deduction was 182. How can you deduct balance from my main account when I am having balance of internet. I took all precautions so that I don't use internet when I don't have internet balance. So airtel is now running a business of earning there revenue by deducting unauthorized balance from customers account as they are losing there customers after the emergence of Jio. I have decided now to PORT my number to other operators as these types o[censored]nwanted deduction are intolerable. Even I tried to approach customer care of airtel but they are so uncooperative they misbehave with customers and even refuse to take our complains. This is a public awareness message Was this information helpful? | |||||
Nov 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 11, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 9 October 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
Add a Comment | |||||
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment