[Resolved]  Airtel — Unauthorized services are being activated without permission from prepaid amount

Address:500011
Website:www.airtel.co.in

Just now i recharged 50rs talk time. The services which are 1. Gamepind 2. Tiny ty service got activated twice in my mobile without any intimation. We are unable to talk any customer care executive since they are not giving any option to talk executive and 4 more services (Lifestyle, biscootstore, comedy munch, silkvideo) are awaiting to be activated if i recharge more. Kindly resolve and credit the amount immediately.
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Jul 26, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 16 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jun 25, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 16 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Airtel se bada Haraami... Kutta... Kameena.. Chor.. Daaku... Lutera.. India me milna impossible hai.. Ye Sala ek number ka beimaan hai aur besharm hai... Kutta sala haraami.. Sale ko doob ke mar jana chahiye.. Ye criminal hai... Pta nhi government isko punishment kyo nhi deti... Maine 3 month ka unlimited pack liya tha jiski validity 19.06.2018 tak hai... But Internet ki speed 4G ke naam pe 2G jaisi thi... Abhi 1hr before Maine port ka message send karne ke liye Rs. 20/- ka recharge karaaya because main balance zero tha.. Recharge ka Rs.14/- ka balance mila.. & immediately Rs. 5/- & Rs. 7/- deduct ho gaye.. & Spuulmovies & Silkvideo ke naam se unknown service apne active ho gayi.. I m still surprised... In kutte kameene Airtel ke owner ko public ke saamne hang kar dena chahiye ye sala criminal hai... India ko loot rha hai... Customer care ka number bhi continuesoly busy ja rha hai.. Mera mobile no.. [protected] hai..

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