Airtel — unethical bank account opening and ill-behaviour with customer

Address:

Thane, Maharashtra, 421301

It has been observed that airtel has unethically opened bank account while linking adhar card number with airtel mobile number. This bank account has been opened without consumers permission stating this as a promotional offer. I really would like to know how this bank account was opened only on the basis of adharcard with no other documents

My gas subsidy is getting deposited in airtel bank after linkage of adharcard. Now when i tried to close this airtel account they are asking me to submit my thumb impression. I am not going to provide any thumb impression as it may be misused for some other purpose. My airtel bank account should not have been opened in first place without any documentation. This was a blunder from your side and we should not be affected because of this issue

When my dad approached airtel gallery with this issue he was given vague answers by attendant. He was very very rude and should be taught a lesson as to how to handle customers. My dad is senior citizen and he was saddened by the impolite and ill-mannered behavior by attendant named akash singh (Mobile:[protected]) who sits @ kalyan west shop-6 opposite reservation center gallery. I talked to him over phone but it seems he doesn't even concerned about being complained. He asked me to go ahead and complain stating nothing would happen to him. It it really the way airtel handles its customers. I am going to file a lawsuit against airtel if no action is taken by airtel about this. Request you to provide me escalation matrix for escalating this issue to higher authority of airtel and i request you to take strict actions against that guy akash singh (Mobile:[protected]). This is really not expected out of a telecom giant named airtel. I am hoping for your positive actions from airtel.