[Resolved]  Airtel — Unethical Behavior and no Professionalism

Address:	Bangalore, Karnataka, 560017
Website:	www.airtel.in

I had requested for a Broadband connection online here in Bangalore (LBS Nagar).
Being an Airtel customer from past 5 years, I trusted airtel and chose Airtel for broadband connection.
Representative came near house and collected documents, 1000rs check, 100rs documentation charges in cash on 1st of August 2016.
After 48hrs i called the same representative he started avoiding my call and whenever picked claimed that he is still working on the request.

Amount was deducted from bank, as i have evidence that 1000rs was deducted when cheque was placed in Bank.
After multiple calls he gave me his manager Number, Manager spoke rude and kept disconnecting my call.
Despite multiple calls dint respond properly.

I have message communication as proof.

On frustration, I went for the help in Twitter. Just Name and Number changed..!! Reply same from every Representative who replied or called.
"We will check the status and get back."

Finally the so called Manager picked my call, after rude argument said that he cannot give connection because local people dint allow him to lay the connection.
Its more than 45 days now and he is telling I have to wait another 7-10 days to receive the refund.

Who will pay the call charges i spent on their representatives ?
Who will pay the Documentation charges collected by their representative ?
Who will compensate the loss due to believing them and disconnecting my Postpaid connection ?

I have all proof of messages from their representative both in phone as well as in Twitter.

Application#: TBLR7150410
representative who collected document.
Viru : [protected]

Regards,
Raghavendra Prabhu