Airtel — Unethical Behaviour & Non responsiveness

Address:

Hyderabad, Andhra Pradesh

I am a Government servent in the Dept of Public Health. We have tie up with Airtel and i am holding a CUG mobile sim in my name. As the payments by the Govt usually are delayed, as my previous no got disconnected for the same reason, i got the SIM in my name and paid the payment for Dec14, jan, Feb, Mar, Aprl 2015 and as the Govt pays the amount directly to the Company, I with held personal payment.The services got disconnected and i was put to problem because of this. I received calls from Airtel (Ms.NAGALAKSHMI)for the payment . I expressed my inability as it has to come thru GOvt. They ensured the money back once they receive the money thru Cheque from The Govt and insisted on immediate payment to retain the connection on the same mobile sim [protected].An executive by name Mr. Kishore came and collected RS.2000/- &PROMISSED IMMEDIATE ACTIVATION. Its 4 complete days since the payment is done but the connection is not renued and both the persons, Nagalakshmi &Kishore not lifting the Phones. I am put to lot of stress due to their unethical and irresponsible behaviour and i had to go to the Airtel Office seeking clearification and justice which put me to stress and amounted loss of my valuable time.