[Resolved] Airtel — unethical behaviour towards customer | |||
/i have raised a complain regarding no network with my airtel sim and got to know that my sim card has been deactivated w. E. F. 13th july 2017 because of no usage during last 90 days and i got 15 days grace period to get it activated and i can get it activated from any of the nearby airtel store by paying inr 20. Went to nearby airtel store at vikas marg, laxminagar and waited there for more than an hour. First of all they denied to issue it to me and asked me to go to any up airtel store and when i insisted they told me that it has been issued to someone else on 19th of july 2017. How could a company do this to any of their valuable customer? They issued the sim to someone else even before the grace period provided to me? This is a very unethical practice on behalf of your customer and its really not acceptable. I want my sim number back cause this number has been registered everywhere in bank, adhhar card, at my workplace and everywhere. Was this information helpful? | |||
Aug 30, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 26 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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