[Resolved]  Airtel — Unexplained blockage of my all right working postpaid mobile no.[protected]

Address:221001

Dear sir/madam,
I am your customer since about 12+ years and was a satisfied customer till 5 days back. I was suggested by one of your store at luxa road varanasi..operated by mr mohit sharma that, i should add my above no. with my another number [protected] for one time rs.199 charge. i handed over all required documents ie id/address proof and my photos. he did sale me another sim card instructing that when existing sim looses network i should insert new sim and when network comes in new sim, should get it varified on 59059. now, as 5 days passed, as they send it on 25th of feb, there no network came in the sim and my allright working mobile connection is totally dead. they cant give any proper reason or reply why it happened, when, how it ud resolved...i m so so frustated that i was thinking of going to consumer forum..
kindly, resolve my problem immediately and get my dead connection started anyhow..how much loss its imposing..u just cant imagine...please..help me..
regards,
anjani kumar ganeriwala
D-5/136, tripura bhairavi,
anarwati mahila satsang bhawan,
varanasi-221001
mob: [protected]/[protected]
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Jan 11, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2016
Airtel Customer Care's response
Dear Customer,
This is with reference to your post, dated 1 March 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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