[Resolved]  Airtel — Unfair deduction on internet packs

Address:	Chennai, Tamil Nadu, 600001
Website:	AIRTEL

I state that the Internet data is wrongly deducted for mobile No. [protected] for not using the same and the same issue is repeated inspite of mails and complaints against the Airtel Company I understand that the Service Provider Airtel are unable to provide the data usage details from their end as there is no provision for the same. But replying to my complaints and issued faced by saying the balance is deducted as it is used by me without any clarity. I demand an explanation of Company's unfairness and deduction of over 600 Mb in just one time usage and that too for a very limited time provided when all running applications are closed ? I also demand explanations for all wrongful previous data deductions i faced since a month. An Internet Data Pack which is used for a month gets over in a time of 10 days and half of the Mb of the next pack which is subscribed gets over in a day time is simply unfair on part of the company. I am raising this issue faced by me because the same is not used by me and in general such amount deduction is not made by the Company. Is there any provision in their Company Rules to deduct unfairly from customers and give them a unfair reply for their loss? As a customer of this Company from past 6-7 years and with no major problems before, I am in a state of Shock and tortured by the Company's present practice. Kindly help me out to take this ahead and find a solution to the issues faced by me for the wrongful acts and unfair practice of the company.