[Resolved]  Airtel — Unfair practises

Website:www.airtel.in

Hello Airtel,

Refer 79804332.

Today I get a call saying a bill has been generated for 100 RS !?? What more do I have to do? The bill is generated unfairly by Airtel because my account in safe custody was activated in an unauthorized way. Still I paid the dues. Why don't you waiver the 100rs that is generated because of your fault and close my account for good. Why is Airtel so unfair and working without proper moral ethics?

First of all I should not pay for anything other than safe custody charges. You will activate my safe custody within the period without my knowledge and I have to pay? Still I paid twice. Now 100 rupees is generated because of your fault and still I have to pay? Is this how you work?
Was this information helpful?
No (0)
Yes (0)
Apr 30, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2017
Airtel Customer Care's response
Dear Sandeep,

This is with reference to your post, dated 16 March 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 29, 2017
Airtel Customer Care's response
Dear Sandeep,

This is with reference to your post dated 16 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54506
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information