[Resolved] Airtel — Unknown person changing my SIM no and using now | |||
I am using airtel no past 10years but unknown person change my SIM no without my knowledge on 04th Mar 17 eve 17:00 to till date that person theft my father cash in bank same day not working my phone immediatly I call ur customercare 121 some person said ur SIM damage contact nearest showroom next(5/3/17) went showroom airtel employee asking SIM no change I am shocking I did not any request for SIM issues how is possible without my knowledge u change the SIM no ? I[censored] change option u asking photo and proof . On 5th Mar showroom employee receiving proof and 've new card inform activate with in 4hours but not activate again call 121 person said ur phone([protected]) is active but don't outgoing and income calls again went next morning asking ayanavaram airtel showroom person not proper answer for me again asking 121 one girl picking phone same answer reply for me I had compliment for theft money In commissioner office I have checking phone working 2 minutes again call ur phone not working message immediately going to airtel person sent mail to ur office after 2 hours activate my no till date unknown person using my no with online trf OTP using Pls take action immediately and reply for me Was this information helpful? | |||
Apr 23, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 16, 2017 Airtel Customer Care's response Dear Venkatesan, This is with reference to your post dated 11 March 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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