[Resolved]  Airtel — Unlimited pack mobile data cheating

Address:

Bathinda, Punjab, 230127

Hi i deepak i recently started using airtel 4g network and i recharged for rs 399 pack o[censored]nlimited calls + 250 mb 3g data and extra data 70gb for 70 days (1gb per day) on 4g sim and h/s. I got 1024+250 mb on 1st day as per plan. I used abt 650mb tht day but nxt day morng when i checked my remaining data its only 380 mb. Than i checked my phone's data use history it showed only abt 250 mb use for tht day. After that when i call on 198 for complaint they said i had used it in their records i ignore it at that time. Next daymeans 3rd days i got full data so i was ok tht day i used less data becoz of work and i had abt 560 mb remain at midnight b and again today on 4th day i check data at 00:12 mid night and i had remaining of last day i already call to 198 but 1st she was talking in punjabi (I had selected hindi) and she was talking rudely and she resolve nothing. She said u used ur data i explain everything but she said to check my data again when i did its same as before and i tried to call on 198 but it not getting me to talk to operator. Pls help me resolving this issue i think they doing it with many of thier customers. I regrets switching to airtel and i never let any of people around me to fall in trap of this company