Airtel — Unnecessarily increasing the data usage and taking money

Address:

Bangalore, Karnataka

hi all, I have a CUG plan for 299 per month which give 750Mb of 3G mobile data. Whenever a bill comes, I see that if the actual usage showing in mobile is 650MB or whatever. In the bill, it will show with +100Mb or 150Mb extra data for which I either have to pay extra 3rs per MB or I have to stop using Internet for rest of the month to avoid excess usage. I have lodged complaints 3 times under air el 198 customer service cell, but none have worked out. This month, for the month of Jan (21st bill date), they are again telling that I have consumed 200 MB extra after the actual usage i.e. 750MB+200MB, total 950Mb. Please, provide a justice for my problem. Prashanth Raghunath [protected]