[Resolved]  Airtel — Unnecessary bill charged and obnoxious behaviour from customer care agents of AIRTEL

Address:

New Delhi, Delhi

I was suggested by customer care agents to change my connection to a post paid services and get a beneficial plans for the usage in future, I did the same and over the years I am noticing that my bills are reaching sky high. Last week I have decided to change my network rather continuing with AIRTEL, further to which I got a call from Airtel customer care agent named, 'Ashish' for resolution of my problem, where he literally forced me to say on call that, I want to leave this network and when I said that, I'll take my decision on this later, I immediately got a second call from the same guy saying that we respect your decision and kindly say on call that you got a resolution of your problem and you decided to leave our network. Heights of hypocrisy, firstly I am termed as a valuable customer for their network, secondly they ask me to leave the network in obnoxious tone and threatening me to accept that I have got a solution to my problem. This is way to unbearable act from the service industry especially the so called network brand AIRTEL