[Resolved] Airtel — Unnecessary bills of postpaid numbers | |||||
I am using airtel number [protected], [protected] from last one and half year. and now from last six to seven months airtel company is sending me unnecessary bills. I changes my plain also then also i am getting same bill last month one thing was happen with my when i was checking my data on airtel mobile application and it was showing 800 mb is left and i receives a bill more than 1000 then i called to customer care and they told me that they are charging me for extra data usage. so i thing this is the worst company ever i seen. and the customer care employees have no sence to talk. after 2 days i went to airtel relationship center and there i told each and every thing to airtel employee and after checking my number he told me that yes company is charging you unnecessary and he suggest me to port number he sugest me to mark a mail also i sent the mail 3 times but i didn't get any reply from the airtel. so i request you to resolve my problem because i don't want to pay extra money. otherwise i need to talk with my advocate. Was this information helpful? | |||||
Sep 3, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 17, 2016 Airtel Customer Care's response Dear Mr. Chopra, This is with reference to your post dated 17 May 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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