[Resolved]  Airtel — Unnecessary Deduction from Airtel Account [protected]

Address:

Gurgaon, Haryana

I am writing this for complaint about unnecessary balance deduction from my Airtel Account mobile number [protected], From 16th June to 20th June, Around 120 rs were deducted from my account, I tried to call airtel customer care and surprisingly no one responded me correctly, One customer representative says that there is technical issue in their system and on other side other one says that he do not have any details about my account, and I should call after 4 hours!! Pathetic, Why should I call again and again if they do not have the details ????? Anyhow I tried to call the appellate number and nodal office numbers, but seems like they are no longer interested to give service from there too, then why you have given those number on internet ????? Then Finally I wrote a message to Get number ported and suddenly all their system started working fine and I got around 5-6 calls in 2 Days, and one of their representative promised me to refund me the amount in next 24 hours, Sounds Good, But around 72 hours has been passed to that called and still I didn't get any response !! Now My concern is if these people are not interested to serve their customer and listen them, then how they are running this org. Looking forward for getting my concern resolved . Regards, Shyam Sunder Goyal