Airtel — Unnecessary detect the amount from my air tel no [protected],

Address:KA1131

I have writing this mail regarding unnecessary detect the Amount from my air tel No [protected], Right now I am international roaming, to receive impotent call from India number I have been maintaining minimum balance ( Rs. 75 above ) in my Airtel no . Past few weeks 18 Dec-15 around 3.30pm (Brunei) Rs. 75 detect from my air tel main balance, actual i did not make / receive call that time, this issue same thing happens on 22 Dec-2015 around 4.00 pm also even yesterday also, I have contact Chennai Air tel customer care discussed about this they telling i have make / receive call from some number. But when i check last 5 transaction there was no detail for past 72 hrs, Along with this mail i have attached screenshot as reference. So, Here i have request you to 'REFOUND' detect amount Rs. 75+75+75=225 and please make sure such incident should happen in future. Regards Kandasamy M Brunei
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Dear Mr. Brunei,

This is with reference to your post dated 29 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Thank you initiate the subject mater, yes sure i will wait till your clear response.

Actually i want recharge to maintain minimum balance but i am getting fear because of your people.

Regards
Kandasamy M
Brunei
Dear Mr. Brunei,

This is with reference to your post dated 29 December 2015.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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