Airtel — unnecessary main account balance deduction

Address:

Kanpur, Uttar Pradesh

I activated blackberry internet pack on my airtel number ([protected]) on 6th june 2015 . with that my main account balance was also deducted without any reason (I dont have any value added services on my number) . I called customer care services to request a refund but they denied to do so .they dont even have any idea regarding this problem they just blankly replied that they wont refund . They just wasted my time didnt provided any solution . After wasteing so much of time they ultimate said this problem cannot be resolved by us you may call to blackberry service 7070 . seriously what was that when this was the ultimate option why they were just kept me holding for so long . All i want is either refund my deducted balance or refund my 399rs that i spend on my blackberry internet pack which never worked .I hope that you will look into the matter . thankyou