Airtel — unprofessional and fake behaviour by airtel (feeling cheated)

Address:

Dharwad, Karnataka, 580020

Hi,

This is prakash, phone no. [protected], i have migrated my number from postpaid to prepaid on 25.11.2017, on the same day the my connection was disconnected, nor postpaid sim was working nor prepaid was active, then i took somwones phone and called the cc 198 may times everyone fail to inform that the conservation takes 24 hrs not ever your arc agent has informed me about this, really made things terrible to me.

After the migration i had called somany time 198 to know my call rates, no one has informed me about frc, and i recharged for rs.20 as i had to make some urgent call, and now my call rates are very high as because i dint do frc and none of your have informed about frc.

Never expected such errors from airtel in 6 years of my connection, really disappointing, regretting being with airtel, insted i have ported out my number to someother operator.

Responsible authority's pls take serious action on this and justify the same.

Looking forward to your reply.

Thank & regards,
Prakash d.