[Resolved]  Airtel — Unresolved network complaint

I have registered a complaint regarding the mobile network issue, my 4g is not working fine. I registered this complaint on 19th june complaint number is 77113199. Till date i didn't get any resolution for the same daily i have to call customer care to know the status of the complaint but the customer care agent don't know anything and they don't do anything. They talk like a parrot "we are here to take complaint only we can't do anything it will take time" especially the agent bindu. She is worthless. I asked to transfer the call to supervisor she said we don't have any supervisor available here.

These kind of service you people are providing to customer it is such a worst experience i ever had. My complaint is still not resolve.
Was this information helpful?
No (0)
Yes (0)
Aug 1, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 26 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54538
    Pending
    0
    Resolved
    21961
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information