[Resolved] Airtel — Unsubscribe DTH Connection and refund money

vishnu.swaroop

from Kanpur, Uttar Pradesh

Address:

Lalitpur, Uttar Pradesh

I have taken airtel DTH connection and made an online payment. Your executive assured me to install DTH by today. your executives on customer care number were communicating that local dealer will call you shortly but nobody contacted to me. I try to make all possible efforts for contacting your local dealer. I tried to contact local airtel dealer of lalitpur on my personal effort he has communicated that we don't have box for installation. I have already frustrated with such poor service and response. I would like to withdraw my subscription/order. Please refund my Rs.1500 as soon as possible. Please do the needful as soon as possible. Vishnu Swaroop Mob [protected] Collectorate Lalitpur

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Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Swaroop,

This is with reference to your post dated 17 Aug. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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