[Resolved] Airtel — Unwanted balance deduction//airtel [protected] | |||
Hi, My name is sukhdev and i am a customer of airtel number [protected]. I am very disappointed with the service provided to me. I did recharge of rs. 50 last week, however i have notice that both the time balance got deducted for no reason. A separate recharge was also done for internet purposes. I tried to get in touch with customer care on various number but not able to get through. To speak with customer care today 18-06-17 i did rs 50 recharge again with transaction id [protected] and found balance deduction again. Therefore, i had to take credit of rs. 10. I could not found way to speak with customer care executive except ivr which was not helpful to register a complaint and resolve the issue. Now i want call back from airtel to resolve the issue asap. Regards, Sukhdev Was this information helpful? | |||
Aug 6, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 19, 2017 Airtel Customer Care's response Dear Sukhdev, This is with reference to your post, dated 18 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 06, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 18 June 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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