Airtel — unwanted charge by retail store

Sir,
21-09-17 ko [protected] ko maine portin ke liye mukherjee nagar retail store pr diya. Jiske liye hmse ₹110 ka charge kiya gya, mnp request reject ho gya by existing operator. Resubmit mnp request but finaly rejected due to mismatch o[censored]pc code.
. Aj ke day maine retail store jake mnp le liye liye gye charge ko return karne ko bola to sim replacement charge ke liye mere se ₹25 charge kiya gya, jabki mera number mnp hua nhi. Complaint ke liye bolne pr bola gya ki jaiye jo karna h kar lena.
. Meri request ye h ki jb mnp free hota h to fir charge kis bat ki, aur jb mnp hua nhi to paisa kis liye.
. Ho sakta ho meri complaint chhoti ho aur sayd ispr action bhi na ho but agr really aisa hota h to ye negative approach hogi.
. I hope you understand what i want kuchh galat h to wo galt ho hi express karega.
. Alok kumar mishra
. Mob-[protected]