Airtel — updating kyc from employer

Address:	Ramanagara, Karnataka, 562159
Website:	unifiedportal-mem.epfindia.gov.in/memberinterface/home?_HDIV_STATE_=13-2-2C12AACD1A294835DC5538C4246

Hi, i was an airtel employee and got relieved on 29/09/2017 and when i tried to claim pf online i got an error saying aadhar not authenticated, so sent mail for epfindia.gov.in and they replied saying that "dear member,
We are not authorized to approved your kyc. You are advised to update your kyc through your employer". So please help me resolving this issue on priority, thank you.