[Resolved] Airtel — Upgrade my speed to 40 mbps but no response from customer care

Raaj7

from Mumbai, Maharashtra

Address:	600056
Website:	www.airtel.in

Sir my landline number is [protected], name: rakshan raaj, registered number [protected]. Sir i have given request to change my plan speed to 40mbps speed on 28th sept 2016 but till today they have to installed and everyday they ask time for 48 hours. Airtel is worst service provider now. They say me that they will provide in 48hours but my order is still pending and dint get any response from airtel. I have given complaint on your site and i got call from airtel and they are like they wil resolve but till now they dint resolve nor called back. No satisfaction and no response to customer service. Please take action over it. Contact me on [protected]

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Nov 20, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 19 October 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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