[Resolved]  Airtel — Urgent activate ([protected])

Address:	Gurgaon, Haryana, 122001
Website:	www.modestdevelopers.com

Dear Sir/Madam, I am Umesh Sharma working as V.P in Modest Group. I am highly disappointed with my first experience with Airtel. I am using Idea no ([protected]) since Six year and I was completely happy with Idea services. Few weeks back I received call from Airtel representative boosting about the benefits of services and networking offer by airtel, so I thought of porting my mobile number from Idea to Airtel. I was assuming that airtel would provide better costumer services as they claim in their advertisement. However my experience was very pathetic with you. I gave the request to port my number ([protected]) on 10 Dec 2015 with an assurance by Airtel representative that my number will be ported to Airtel network within 7 days. He took my all documents with porting fee rupees 250/- (rupees two hundred fifty only) against an inactivate Airtel sim[protected]. My number has not been ported yet after making follow up of multiple times with airtel representative. Do you really think is it better costumer services which you are commuted in your advertisement? Yesterday you deactivated my number without any advance notice or confirmation, from this unethical approach I have to suffer loss of a business deal Rupees 1, 27, 12, 500/- (rupees one croer twenty seven lack twelve thousand five hundred only). Just because of inefficiency of airtel official I suffered this business loss. On top of that I had to go through very embracing conversion with my clients and the colleague of my company. I am really highly Disappointed with my experiences with airtel and get frustrated with unprofessional and inefficient approach of airtel official. You advice to take necessary action against my complaint and start services of my number with immediate effect. I also demand compensation from Airtel for this act otherwise there is no choice left for me to take this matter in consumer court. Anticipating expedients your response on it. Regards Umesh Sharma +91 [protected] +91 [protected]