I am absolutely fed up with your incompetent service and your refusal to address my issue. I’ve been facing SMS delivery delays of 5-10 minutes on my number ([protected]) for days, making it impossible to complete any transactions or verifications. This is a complete failure of the basic service I’m paying for, and I’m sick of it!
I’ve already emailed you multiple times from my registered email ([protected]@gmail.com), but you keep replying with nonsense, claiming it’s not my registered ID—when it clearly is! I’ve tried troubleshooting on my end—resetting my phone, clearing cache, freeing up memory—nothing works. Your customer care line is a joke, the automated system blocks me from registering a complaint, and the online chat is useless. Now I’m forced to post here because you’ve left me no choice!
Fix this SMS delay issue immediately—within the next 24 hours—or I’m porting my number to a better network. I’m also escalating this to TRAI for your negligence and failure to resolve customer issues. Stop ignoring me, stop making excuses, and do your job! I’m done with your pathetic service! Was this information helpful? | 
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