Airtel — using a sim card but it is not active for last 6 months

Address:560016

Recharged the same sim card for 150 rs but the sim is still not active and showing emergency calls only.
Please let me know what is the issue and i am not able to call to the customer care.
This is really frustrating and i am planning to port from airtel.
I am not able to call to customer care number also from the mobile number shown below.

Faulty mobile number - [protected]
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