Airtel — Using mobile number from last 10+ years, but Airtel people don't have details of this number | |||
Actually I am using [protected] from last 10+ years in Andhra Pradesh. Customer care people telling that, there are no details on this number. How this will happens, without having details in Airtel, how I am using from last 10+ years. Due to this I am unable to port my number to another state. Recently I moved to Bangalore (Karnataka). I applied for porting from Andhra Pradesh to Karanataka. Then I come to know that Airtel people have no details on this number. How they will continue connections from these many long years if they don't have details. Then where is customer security. If any one misuses this, who will responsible. Please help me. Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Hi Sadhu Charan,
As I applied for porting, this number is deactivated on 11th Jul 2015 at 11.30 PM. And new sim is not activated due to above issue.
As I am using this number from last 10+ years, I am using this number for all my transactions. As this is deactivated, all my transactions stuck up.
If you want me to submit documents, I am ready to submit documents in Bangalore. Otherwise I will send documents through online, if you have any such facilities.
As I have struck up with all transactions, I am requesting you to kindly resolve this issue on priority.
As I applied for porting, this number is deactivated on 11th Jul 2015 at 11.30 PM. And new sim is not activated due to above issue.
As I am using this number from last 10+ years, I am using this number for all my transactions. As this is deactivated, all my transactions stuck up.
If you want me to submit documents, I am ready to submit documents in Bangalore. Otherwise I will send documents through online, if you have any such facilities.
As I have struck up with all transactions, I am requesting you to kindly resolve this issue on priority.
Hi Sadhu Charan,
Can we have any update please.
As this number [protected] already deactivated on 11th Jun, please place this number in market.
Can we have any update please.
As this number [protected] already deactivated on 11th Jun, please place this number in market.
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This is with reference to your post dated 14th July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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