Airtel — Validity of recharge giving only 3 days instant of 30 days which was in offer please help Airtel customer ( mobile number - [protected] ) | |||||
Sir, I Ava Rani Saha my mobile number - [protected] . I got a offer after dialing *121*1# that after recherging Rs 17 Local Airtel to Airtel mobile call charge will be 25 paise / minute and other local and STD mobile call charge will be 30 paise / minute validity 30 days instant validity 3 days and extra validity withen 1 hours and to get it press 1. According to that I press 1 on 15/09/2015 at 09:41 pm and got a sms that enjoy All Local mobile calls @ 2P/3sec for 3 days at Rs/17 and Rs 17 deducted from my main balance instantely. And after dialing *121*13# and then press local voice calls I got all local calls are 1.2 paise / 2sec and validity is 17/09/2015 . I could not understand how it is possiable ? Why my offer validity is till 17/09/2015 ( only 3 days after 48 hours of recharge) it must be till 14/10/2015. Instantely I called 198 and try to complain about it but customer survice person did't took my complain. It's a cheating and unethical . Please help me . I could not understand what to do now. Thanks Ava Rani Saha Mobile Number - [protected] West Bengal / Kolkata Was this information helpful? | |||||
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This is with reference to your post dated 17 Sep 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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