[Resolved]  Airtel — Value added services subscription

Dear Concern

My Airtel Mobile no:[protected]

Last week i got a sms from airtel saying some hotzone service activated, and gave a no if am not interested in the service, i called up 155223 and followed the IVR and deactivated the service

post that there are 10 sms in my inbox with new services activated saying the same to deactivate, , , i called 10 times and deactivated

Now every day am getting 10 to 15 sms the services are again activated and trying to swindle the money in the account

Im spending one hr daily to call 155223 and deactivate the services, but immediete they are activated again automatically

please look into the harassement of these airtel guys, mentally am traumatised with these smses ...there is close to 150 sms in my inbox

can some sos

Regards

Naveen
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May 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2017
Airtel Customer Care's response
Dear Naveen,

This is with reference to your post dated 11 April 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 17, 2017
Airtel Customer Care's response
Dear Naveen,

This is with reference to your post dated 11 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
May 11, 2017
Updated by Naveen Ramasamy
pls call on [protected]
May 11, 2017
Updated by Naveen Ramasamy
reference id :[protected]

who gave supervisor role to guruprasath the guy I spoke rude and challenging me to go to court

last one month I'm being harassed n number of services being activated in my mobile and money is deducted day light

inspite of several reminders and complaint ...no response

height of apathy this guy guru emp id 65092 challenging to meet in court

am getting sms cbdov[protected] to fully satisfactory and cheating

wats the solution to this daylight robbery...I removed my data connection becoz of this and I will move to new network
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