[Resolved] Airtel — Vas service charges wrongly applied

Ankit Aryan Arora

from Burla, Odisha

Address:	Gurgaon, Haryana, 122017
Website:	airtel.in

Airtel systen wrongly activated VAS service on my number. When I raised a complaint regarding this they refused to take this and said you have to pay the amount for this. This is really annoying and discomfort of services which we are getting from Airtel Custome Care service Representative.

I dont want to pay the charge which they are applied on my number.

How can I raise a complaint as Airtel Representative denied to log a complaint on this. Completely Unsatisfied with the Airtel Response.

Bad Experience with Airtel.

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Jun 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2017

Airtel Customer Care's response Dear Ankit,

This is with reference to your post, dated 27 April 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

May 02, 2017

Airtel Customer Care's response Dear Ankit,

This is with reference to your post dated 27 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

May 19, 2017

Updated by Ankit Aryan Arora I have not received in solution as the smae included in my bill after complaint also. I am not going to pay for that service which I have not activated. I will remaining amount.