[Resolved]  Airtel — very pathetic service never go for mnp with airtel

Address:Mumbai City, Maharashtra

Hi, This is harshit.i am using the airtel no [protected] which is ported from vodaphone 2 months back in mumbai. Airtel have barred my outgoing call for in the basis that my vodaphone bill is unpaid which as per my vodaphone records i have cleared all my due.today ie 16th july 2014 i tried calling the airtel call centre, but they added to more to my problem by repeatedily dropping the call when i asked for the call ref no.people who attended my calls were wasim.akshay and ankita..they have no clue why they have barred my call..and they just have one answer that they will get back to me in 4 hrs...its been a pathetic experience using Airtel service...they have untrained and rude people to reply to your queries.someone pls help me out as i am out of town and unable to make any call...once again i would say airtel is pathetic and full of rude and novice employee...i wish i was using vodaphone. Regards Harshit kumar [protected]
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Jan 15, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2014
Airtel Customer Care's response
Dear Mr. Kumar

This is with reference to your post dated 16 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Dear Mr. Kumar

This is with reference to your post dated 16 July 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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