Airtel — Very poor Mobile Network, Can't complete a single call properly

Address:

Kolkata, West Bengal, 700104

My Ported mobile no is [protected]. I ported this no for better service. But after steady poor network reception & continuous call drops, I contacted Airtel Customer Care through eMail. My Complaint eMail is given below. [protected]--- From: [protected]@hotmail.com To: [protected]@in.airtel.com Cc: Sent: 21/10/2015 11:35:37 AM Subject: Poor Network I had ported my no [protected] to airtel for better service. But now i feel that was the dumbest decision i have ever made. From the first day i am facing the calldrop problem for both incoming & outgoing calls. The signal strength continously flactaute. I never completed a single call properly. It is very bad experience from a such old & reputed mobile service provider. My location is Kabardanga, in between Thakurpukur & Tollygunge. I use two airtel sim in my dual sim handset. At same location i see diffrent network strength for both sim. How can it possible? Please solve this problem immediately. Regards Tushar Kanti Bera [protected]--- Just after few minutes I got below reply from Airtel. [protected]--- [protected]@in.airtel.com Add to contacts 11:44AM To: [protected]@hotmail.com [protected]@in.airtel.com Dear Tushar Bera, This is in reference to your email regarding network coverage issue and call drop issue on your airtel mobile number [protected]. Your feedback acts as the roadmap for our planning and decisions on network deployment. I have forwarded your details to my technical team for future network planning. Network enhancement involves clearance and approvals from local authorities and owing to some external factors it may not be possible to provide you a specific time frame for resolving your specific concern. Please be rest assured that it is our continuous endeavour to provide high quality service to the satisfaction of all our customers. Thank you for choosing airtel. Best Regards, Manju MS Service Specialist airtel [protected]-------- This is the second eMail to Airtel for same problem, and I got the same answer from them. My first email was more than two months earlier. Still i facing the same problem. There are lots of important calls, I never complete properly. If they can't give proper service, then why they start their business? I want to know when will I get the proper continuous service from AIRTEL?