Airtel — Very poor net work

Address:New Delhi, Delhi, 110007

I purchased 4 g hot spot on 10 aug, 2015 and made the first coplaint on 14.08.2015 vide complaint no 64012463 next copmlaint i made on 17.09.2015 vide complaint no 64932337 another complaint i made on 21.09.2015 vide complaint no 65211781all these complaints where closed without any confirmation. Next complaint i made on 26.09.2015 at your airtel store vide complaint no 65211781 that to was closed without any information. Last complaint i made on 9.10.2015 vide complaint no 65501046 which was to be solved by 13.10.2015. But till today 14.10.2015 no one has attended the complaint. If your net work is so poor be kind enough to refund my money and give me life time free connection as your commitment. My 4g hot spot no is [protected] pradeep vermani [protected]
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Dear Mr. Vermani,

This is with reference to your post dated 14 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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