Airtel — voice call is not working

Dear sir/ madam
My airtel prepaid number from karnataka is not working since day before yesterday neither incoming nor outgoing but internet pack is working properly. I tried to call customer care 121, 198 and many more number but none of them working cannot call anyone from my airtel network. Kindly see the matter and try to fix it as soon as possible it is urgent.
Thanks regard.
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