Airtel — wap services and rude behavior

Address:

560078

Some days back wap service of silk video suddenly got activated and next day when i checked balance i saw deduction of 35 rupees. For this, i did not even receive any sms or notification, and when i asked about this the floor supervisor (Jagadish m) of bannerghatta branch behaved rudely and when i questioned him about the tone, he was rude to say his tone is like this only asked me to do whatever i can.