Airtel — We are facing severe problem of frequent disconnection in airtel broadband[protected]_dsl-Fiber and [protected]-Landline),

Address: Naveen Shahdara

Website: www.airtel.in

The Nodal Officer,
Dear Sir/Madam

I wish to inform you that I am customer of Airtel since last 10-12 years. Now I feel that the relationship with your company is not worth any more.
I have subscribed to 8-10 numbers under group scheme.
Regret to said that from last 1 months, we are facing severe problem of frequent disconnection in airtel broadband[protected]_dsl-Fiber and [protected]-Landline),
Since May 2022 to June 2022, no connectivity for almost 10 to 12 days a month. We are lossing urgent office work due this problem. I would like to request you to please forword my concern to the Airtel concern Authority & give us solution. I would also request for waiver which we are paying without any usage of internet on these sites.
Numerous complaints to customer care 121, have gone unheard. The list of all the complaints I am sure will be available on your systems. I have raised lots of complaint against it but no action proceed.
No proper helpline service. No technically efficient personell to give proper information on connectivity. What is this?
It has been a frustrating thing for me to find out the worst service provided by Airtel where they remain cool with closing the tickets without closing the issue and at the end of the month they will send a bill for the service which i haven't used properly.

Need some urgent resolution towards this.