[Resolved]  Airtel — Wifi connection

Address:Ludhiana, Punjab, 141001
Website:www.airtel.in

My airtel fixedline ID[protected]_dsl and my wifi is not working from last two months. After so many attempts to complain and visits by airtel engineers, the problem still remain the same. The engineer said the DP of wifi connection is working and so he took away it with him.since then, it has not been repaired and airtel is generating the bill amount. For what i should pay?for no wifi service? I want it to be disconnected from my place.
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May 7, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2017
Airtel Customer Care's response
Dear Ms. Nagi,

This is with reference to your post dated 28 March 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 06, 2017
Airtel Customer Care's response
Dear Ms. Nagi,

This is with reference to your post dated 28 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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