[Resolved] Airtel — Wifi speed | |||||
Previous month i had opted for airtel v-fiber plan which had stated that i will get 40mbps for 100 gb but from the day the plan started i did not receive any speed above 18 mbps. The plan's cost is 1699 but i am totally cheated about this plan. Please look after this issue and recheck the plan details with them. My area pincode is mumbai 400097. In the bill also it was stated that it is 16mbps only. But i was given the pamplets of 40mbps while buying the plan. My id is [protected]_mh Was this information helpful? | |||||
Apr 3, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 13, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 11 February 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 11 February 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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