[Resolved] Airtel — Worst & arrogance from the customer care person | |||||
I have problem over getting OTP code when it is connected with WiFi If i ask your customer care person he says me to go for airtel store If i go over there how can i get Wi-Fi If i ask that he says i need to recharge the internet pack and go. I'm CLEARLY MENTIONING I'M NOT GETTING OPT CODE WHEN IT IS CONNECTED WITH WIFI.HE ARROGANTLY SAID ME TO CONTACT HIM & HE GAVE ME THE ADDRESS GLOBAL SOLUTION, BANERGATTA ROAD, BANGALORE & HIS NAME IS UMESH Was this information helpful? | |||||
Sep 15, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 11, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 10 August 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receive the required. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 15, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 10 August 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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