Airtel — Worst customer service is being provided by airtel

Address:

560076

Airtel customer care is so pathetic and worst of all, customer has to leave all his work and keep calling them to get an update for there own request. For 1 request to be processed I had to call them 5 times in a day and like this i had done 3-4times for different requests to be processed. When they submitted the request it was told will be processed within 24hrs, but I don't know according to them what is 24hrs. *They just take customers for a ride*. When it comes to bill payment they keep calling everyday once bill payment is overdue but when it comes to help the customers its worst, it is like let the customer go to hell we don't care. It will be fixed one or the other day. After somedays customer only will be quiet and will adjust with the issues they are facing. Better then can tell directly to the customer we can't process your request today call some other day. I am not sure whether they will even read this complaint or not but if they can't help there customers they can close it off.