[Resolved]  Airtel — Worst Customer Support

Hello, I am Shyam Sankar. My number is +91-[protected]. This is a complaint regarding the worst customer support I have faced today. I have made an online recharge on 22 november for Rs. 110. However recharge has been failed and I got a message from airtel that the recharge unsuccessful and the deducted amount will be credited with in 4 days. After 4 days, I have called the airtel support and they told to report the issue with the bank. But the customer support from bank told that the they are helpless in this issue as the message is from airtel service so better contact service provider. Today, again I called the airtel customer support and informed my issue. I asked them to provide me a number to sent my msg that I received on Nov 22. But after the call, when I look for the message in my inbox, it is not available to forward. Please let us know how to proceed with this issue? Sorry for my bad english.
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Aug 14, 2020
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