[Resolved] Airtel — Worst internet data services

bismaya4u

from Barpeta Road, Assam

Address:	Mumbai City, Maharashtra, 753004
Website:	www.airtel.in

Hi, i m bismaya from cuttack, odisha. I have complain against the worst data service by the telecom operator, airtel. Airtel is claiming the fastest 4g provider but the fact is that, it's the pathetic data service provider in our area. I am writing this complain standing at a prominent market place with a 2g speed only though i m using a 4g compatible handset & sim. This is not the first time, i m facing this issue & really fed up of this internet data service. Request you, kindly look into the matter seriously otherwise airtel will definately loose its market share very badly.

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Aug 16, 2016

Complaint marked as Resolved

I have received an email & a call from a representative of Airtel. I have been informed that, they will look into the matter & will try to resolve this. But without informing me further, they have closed my complaint whereas I am facing the same issues till date. I am totally dissatisfied with the action taken by Airtel.

Airtel customer support has been notified about the posted complaint.

Verified Support

May 30, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 May 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

May 30, 2016

Airtel Customer Care's response Dear Customer,

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Aug 16, 2016

Updated by bismaya4u I am still facing the same issues after repeated complaint & the worst part is my complaint has been closed without updating me anything. I am completely dissatisfied.